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Our team responds within one business hour, every day of the week.
- How it works
Three steps to certainty.
Email Support
support@trustedcarhistory.com
Business Hours
Mon – Sun · 24 hours a day
Help Center
Guides, FAQs, and best practices
- FAQ
Frequently asked questions.
Still stuck? Reach out below.
How do I access my report after purchase?
Once your payment is successfully confirmed, we’ll instantly email you a secure download link. You can access and download your vehicle history report anytime using that link.
What if my VIN isn't found?
If we’re unable to generate a valid vehicle history report for your VIN, you’ll automatically receive a full refund—no extra steps required.
Can I purchase multiple reports?
Yes. We offer discounted bulk pricing for dealerships, resellers, and vehicle inspectors. Contact our team for a custom quote.
How do I contact a human?
You can reach our support team through the contact form or by emailing support@trustedcarhistory.com. We typically respond within 1 hour during business hours.
Need to talk to a human?
We reply within one business hour.